If you are not satisfied with the product you have bought, you have 30 days since your purchase in order to return the article/s bought. 

We do not accept returns from:
- Products that have been used.
- Products that do not conserve the original swing ticket and packaging.

Once we have checked that the product and the original swing ticket is in the same state as received we will refund the money back to your bank account. 

We will only return the costs of the product, not the costs of the delivery.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Return Details:

Send the items you want to return to this address:


TEL: +34 971 39 67 00

Please add a note specifying your order number, the items you want to return, and the reason for the return.

We recommend you to send your return by certified mail or with a tracking number.